Matgil Studio Privacy Policy Overview
At Matgil Studio, your privacy and data security are fundamental to our commitment to excellent service. We are dedicated to protecting your personal information with the highest standards while using data responsibly to enhance your Korean culinary learning experience.
Our Privacy Commitment
Matgil Studio (맷길 스튜디오) values your trust. This Privacy Policy outlines our transparent practices regarding the collection, utilization, and protection of your personal data across our interactive live online cooking classes, pre-recorded recipe tutorials, ingredient box delivery services, corporate workshops, and private event consultations.
- Transparent data collection and usage practices
- Strong security measures protecting personal information
- User control over personal data and privacy settings
- Compliance with international privacy regulations
This Privacy Policy is effective as of January 1, 2024. Any updates will be notified through our website.
For any privacy-related inquiries, please contact us at hello@matgilstudio.com.
What Information We Collect and How We Use It
We collect various types of information to provide and improve your Matgil Studio experience, ensuring that every interaction is tailored, secure, and culturally authentic.
Personal & Registration Data
When you register for a class or service, we collect necessary personal details such as your name, email address, phone number, and payment information. This data is essential for booking, class communication, and processing payments securely.
Usage & Learning Progress Data
We track your engagement with our online platforms and your progress in cooking classes to enhance your learning journey. This includes attendance, completion rates, and recipe tutorial views, allowing us to personalize recommendations and improve content quality.
Website Analytics & Improvements
To optimize our website and user experience, we collect anonymous usage data like browser type, IP address, and pages visited. This helps us understand user behavior, identify areas for improvement, and maintain website stability.
Marketing Communication Preferences
With your explicit consent, we may use your contact information to send you updates about new classes, special offers, or Korean culinary insights. You always have full control to manage your communication preferences and opt-out at any time.
How We Protect Your Personal Information
Safeguarding your data is paramount. Matgil Studio employs a multi-layered approach to ensure the confidentiality, integrity, and availability of your personal information.
Our Security Protocols Include:
- Technical Measures:
- We utilize advanced encryption for data in transit and at rest (TLS, AES-256), secure servers, and regular vulnerability assessments to prevent unauthorized access.
- Access Controls:
- Strict internal access policies limit employee access to personal data only to those who require it for operational purposes. All staff undergo regular privacy and security training.
- Data Retention & Deletion:
- Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Secure deletion practices are followed to ensure data is irrecoverable once no longer needed.
- Incident Response:
- We have a comprehensive incident response plan in place to address potential security breaches swiftly and effectively, including timely notification to affected individuals and relevant authorities as per regulatory requirements.
Your Privacy Rights and Data Control Options
You have fundamental rights concerning your personal data. Matgil Studio is committed to empowering you with control over your information.
Access Your Data
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your information in a clear and accessible format.
Request AccessCorrect or Delete
If your personal data is inaccurate or incomplete, you can request corrections. You also have the right to request the deletion of your personal data under certain conditions.
Modify My DataData Portability & Preferences
You can request to receive your personal data in a structured, commonly used, and machine-readable format. Furthermore, easily manage your communication and privacy preferences.
Manage Preferences